Frequently asked questions
Everything about True Form Labs 3D printing in Chennai — materials, delivery, and custom quotes.
Where is True Form Labs located?+
True Form Labs operates from Chennai, Tamil Nadu, India. All prints are produced in-house and shipped with tracking across the country.
Do you deliver 3D prints in Chennai?+
Yes. We offer delivery across Chennai and all of India. Orders are shipped with tracking, and estimated delivery times are shown on the shipping policy page.
What materials do you print with?+
We print in PLA, PETG, and TPU on a Creality Ender 3 V3 KE with a 220 × 220 × 240 mm build volume. PLA is great for visual models, PETG for stronger parts, and TPU for flexible components.
How does custom 3D print pricing work?+
Upload your STL file through the custom print page, choose material and colour, and we review the model and send a tailored, itemised quote. You approve the price before printing begins — no hidden charges.
What STL files can I upload?+
We accept STL files for custom print requests. We read the dimensions of your model on upload to confirm it fits our 220 × 220 × 240 mm build volume before you submit.
How do I download my purchased STL files?+
Digital files are delivered instantly after purchase and remain available under Account → Downloads, so you can grab your STL or 3MF files any time.